Who AI recommends for AI customer support software
The brands ChatGPT name most often when buyers ask about AI customer support software — ranked from our live query–domain index.
For AI customer support software, ChatGPT most often recommends freshworks.com, intercom.com, zendesk.com, among others. This is measured from 10 real buyer queries in this category that we’ve run through the models and recorded which domains they cite. The ranking below is by how many of those queries name each domain — not a subjective score. Coverage shown reflects the models we currently scan (ChatGPT); it refreshes as the index grows.
Which brands does AI recommend for AI customer support software?
Each row is a domain the models named in answer to a AI customer support software buyer question, ranked by how many distinct queries cite it. “Share” is that count over the 10 scanned queries in the category.
| # | Domain | Queries citing it | Share | Models |
|---|---|---|---|---|
| 1 | freshworks.com | 8 | 80% | ChatGPT |
| 2 | intercom.com | 8 | 80% | ChatGPT |
| 3 | zendesk.com | 8 | 80% | ChatGPT |
| 4 | ada.cx | 7 | 70% | ChatGPT |
| 5 | hubspot.com | 7 | 70% | ChatGPT |
| 6 | drift.com | 6 | 60% | ChatGPT |
| 7 | salesforce.com | 6 | 60% | ChatGPT |
| 8 | tidio.com | 6 | 60% | ChatGPT |
| 9 | gorgias.com | 4 | 40% | ChatGPT |
| 10 | botpress.com | 3 | 30% | ChatGPT |
| 11 | genesys.com | 3 | 30% | ChatGPT |
| 12 | google.com | 3 | 30% | ChatGPT |
| 13 | helpscout.com | 3 | 30% | ChatGPT |
| 14 | nice.com | 3 | 30% | ChatGPT |
| 15 | openai.com | 3 | 30% | ChatGPT |
| 16 | aircall.io | 2 | 20% | ChatGPT |
| 17 | amazon.com | 2 | 20% | ChatGPT |
| 18 | document360.com | 2 | 20% | ChatGPT |
| 19 | five9.com | 2 | 20% | ChatGPT |
| 20 | forethought.ai | 2 | 20% | ChatGPT |
Sample AI customer support software queries behind this ranking
A few of the real buyer questions in this category. The full query list, with the domains named in each answer, is what the free Domain Check returns for any domain.
- ai customer service bot — informational
- intercom fin ai — navigational
- ai customer support software — commercial
- ai customer support chatbot — informational
- ai in customer service examples — informational
- ai customer service phone agent — navigational
- best ai customer support software — commercial
- customer support ai software — commercial
How is this measured?
We continuously run real buyer questions through the AI assistants we scan, record the domains each answer cites, and store the query–domain links in an index. This page reads that index by category. Numbers are live and dated, not estimates — see the methodology for sample sizes, model coverage and caveats. To see where your domain stands in AI customer support software, run the free Domain Check.