Who AI Recommends

Who AI recommends for it service management software

The brands ChatGPT name most often when buyers ask about it service management software — ranked from our live query–domain index.

Updated May 20261 model tracked
The short answer

For it service management software, ChatGPT most often recommends freshworks.com, manageengine.com, atlassian.com, among others. This is measured from 29 real buyer queries in this category that we’ve run through the models and recorded which domains they cite or mention. The ranking below is by how many of those queries name each domain — not a subjective score. Coverage shown reflects the models we currently scan (ChatGPT); it refreshes as the index grows.

Which brands does AI recommend for it service management software?

Each row is a domain the models named in answer to a it service management software buyer question, ranked by how many distinct queries cite or mention it. “Share” is that count over the 29 scanned queries in the category.

Domains AI recommends for it service management software — live index, May 2026
#DomainQueries citing itShareModels
1freshworks.com2793%ChatGPT
2manageengine.com2793%ChatGPT
3atlassian.com2483%ChatGPT
4servicenow.com2483%ChatGPT
5ivanti.com2172%ChatGPT
6bmc.com2069%ChatGPT
7sysaid.com1966%ChatGPT
8solarwinds.com1655%ChatGPT
9zendesk.com1655%ChatGPT
10topdesk.com1034%ChatGPT
11combodo.com828%ChatGPT
12glpi-project.org828%ChatGPT
13spiceworks.com517%ChatGPT
14zammad.com517%ChatGPT
15haloitsm.com414%ChatGPT
16halopsa.com414%ChatGPT
17opentext.com414%ChatGPT
18znuny.org414%ChatGPT
19microsoft.com310%ChatGPT
20osticket.com310%ChatGPT

Sample it service management software queries behind this ranking

A few of the real buyer questions in this category. The full query list, with the domains named in each answer, is what the free Domain Check returns for any domain.

  • it service management itsm softwarenavigational
  • it service management softwarecommercial
  • itsm softwarecommercial
  • software it service managementcommercial
  • it service management toolsinformational
  • best it service management softwarecommercial
  • enterprise service management toolscommercial
  • it service management software solutioncommercial

How is this measured?

We continuously run real buyer questions through the AI assistants we scan, record the domains each answer cites or mentions, and store the query–domain links in an index. This page reads that index by category. Numbers are live and dated, not estimates — see the methodology for sample sizes, model coverage and caveats. To see where your domain stands in it service management software, run the free Domain Check.